Donation & Refund Policy
Effective: November 2026
1. Sacred Amanah & Fund Allocation
At REHMAT GLOBAL, we view every donation as an Amanah (sacred trust). When a donor selects a specific appeal—such as Clean Water for All or Orphan Sponsorship—those funds are restricted strictly to that intervention and its essential direct logistics.
If a specific campaign achieves 100% of its target or field conditions prevent immediate deployment in that exact micro-location, funds are routed to the nearest equivalent emergency relief project within the same thematic category.
2. Zakat & Sadaqah Compliance
All funds identified as Zakat are segregated and distributed strictly in compliance with Islamic principles to verified eligible beneficiaries (the poor, displaced, and needy). No Zakat funds are used for general administrative overhead.
3. Refund & Cancellation Policy
Because donations are immediately committed to field procurements (such as grain bags, water equipment, or medicines), charitable gifts are generally considered irrevocable gifts. However, REHMAT GLOBAL will honor refund requests under the following fair circumstances:
- Typographical or Duplicate Errors: An accidental keystroke (e.g., donating $500 instead of $50) or double-submission caused by browser reloading.
- Unauthorized Card Usage: If a donor card was stolen or fraudulently charged.
To request a review or refund, donors must contact donations@rehmatglobal.org within 14 calendar days of the transaction timestamp, referencing the official Receipt Number.
4. Monthly Recurring Support Cancellation
Supporters who opt into monthly giving can modify, pause, or cancel their recurring contribution at any time with zero penalties or questions asked, simply by sending an email with their receipt number to our support desk.